Branches & ATMs
We’d love to hear from you! Feel free to use our live chat support feature or call, visit or email us.
- Web Chat: Select "Chat With Us!" in the lower right corner of any PFCU webpage to connect with us!
- Email: pfcuinfo@pfcu4me.com
- Call Toll-Free: (844) 517-3611
- Text: (517) 647-7571
Business Banking Department
Email: business@pfcu4me.com
PFCU Wealth Management
- Phone: (844) 517-3611 Ext. 1189
- Fax: (517) 647-4145
Report a Lost/Stolen Debit Card
Notify PFCU immediately.
- During business hours, call (844) 517-3611 to talk to a representative.
- Call our automated phone system (LUCY) at (800) 647-5829. Select option #5 and follow the prompts.
- After business hours, call (800) 442-4757 and follow the prompts.
Report a Lost/Stolen Credit Card
Notify PFCU immediately.
- Call (833) 541-0763, or
- Write to 9077 Charlotte Hwy., Portland, MI 48875
Message Michele
Members matter at PFCU, and we want you to have the best banking experience possible. If there is something that you would like to share with us – good or bad – we encourage you to contact our CEO, Michele Makley.