Q: What is PFCU Mobile Messages?
A: PFCU Mobile Messages is a services that allows members to connect with PFCU staff from their personal mobile devices via SMS text message.
Q: Why is PFCU launching mobile messages now?
A: We know our members are mobile-centric and we want to be available to you and provide the credit union service you need in a way that is most convenient for you.
Q: How do I enroll in PFCU Mobile Messages?
A: t Visit our website for complete instructions to opt in OR simply Text “ENROLL INFO” to PFCU4U (732848). *PFCU Mobile Messages is free, but your mobile service provider may charge for sending and receiving text message. Check with your mobile service provider for details and specific charges that may apply for you.
Q How secure is PFCU Mobile Messages?
A Our Text Message Banking service is secure. For your protection our member service representatives will verify your identity before entering into any discussion about your account information. Messages will never contain full account numbers.
Q How long does it take to get a response from PFCU Mobile Messages?
A You’ll receive a text message response within a minute. Exact timing will depend on your mobile service carrier.
Q Will I be charged for PFCU Mobile Messages?
A We won't charge you, but standard carrier fees for text messaging may apply. Please check with your mobile phone carrier if you aren’t sure what fees apply when you send and receive text messages.
Q Will PFCU Mobile Messages work on my phone?
A Yes it will, as long as you have text messaging enabled with your mobile carrier and use a carrier that the service supports. Please check with your mobile carrier if you are unsure.
Q Which carriers do you support?
Alaska Communications Systems (ACS)
Appalachian Wireless (EKN)
Cellular One of East Central
Cellular One of Northeast Pennsylvania
Coral Wireless (Mobi PCS)
Element Mobile (Flat Wireless)
Epic Touch (Elkhart Telephone)
Hawkeye (Chat Mobility)
Hawkeye (NW Missouri)
Illinois Valley Cellular
iWireless (Iowa Wireless)
Keystone Wireless (Immix Wireless/PC Man)
Mosaic (Consolidated or CTC Telecom)
Plateau (Texas RSA 3 Ltd)
Simmetry (TMP Corporation)
and West Central (WCC or 5 Star Wireless)